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Essentials 2.0 Ideas/ Issues Portal

Aurigo Essentials is our game-changing customer centric product, designed to cater to all the needs for Construction & Cost Management for public/ private small-medium government agencies.

We are ever evolving, and happy to enhance our product with your valuable insights or feedbacks.

You will be prompted to provide brief details of your ideas/ issues to ensure we don't miss out on key aspects while we evolve & grow our solution design.

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Status Accepted
Created by Merrick Madden
Created on Jul 10, 2024

User Account Access Blocked

she is receiving an error when logging in. the error message says something about password expiration and email to reset but she is not receiving an email to reset. I believe the error is because her account is older than 30 days. if a user account already exists, there should be a prompt of how they can restore access both prompted from trial sign up page and from log in page. would also say to add a log in link on the website so users can go back to it easily.

Customer Name (please specify if Others) City of Camarillo
Type of feedback Issue with existing feature design
A brief of your feedback Alyssa, from Camarillo can't access her account
Product Area User Onboarding
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